Gillian came on board at a crucial stage to support the Guest Services Team for the Special Olympics World Winter Games in Austria. In the run up to the Games, Gillian provided support on our back-end system, developing the invitation module and working closely with the developers to iron out snags and issues.
At games time in Austria, Gillian was a valued member of our Honored Guests Services Team. The team was responsible for the registration of all Honored Guests, their schedules, credentials, transport, accommodation and special events and the logistics around all of these. Gillian worked tirelessly to ensure all guests had a great experience and, even with the long hours, was always positive and cheerful. She was an integral part of the success of the guest services aspect of the games.